In this video, Ben Bauer and Ryan Mielke from Hunters Run Country Club discuss the challenges and solutions of managing high-volume demo club operations using Golf Shop. They share their experiences in transitioning from cumbersome paper-based processes to a streamlined digital system that improves efficiency and member satisfaction. The conversation highlights how the use of technology has reduced errors, enhanced accountability, and ultimately led to increased sales and a more positive experience for both staff and club members.

  • The implementation of a cloud-based productivity tool for managing golf shop operations has streamlined processes, reduced human error, and improved service levels for members.
  • The Golf Shop product's automated communication features, like text and email notifications, enhance accountability and reduce the need for uncomfortable conversations about overdue items.
  • The use of a mobile app for inventory management allows for real-time updates and convenience in managing demo clubs, even outside the traditional shop setting.